Security Notice: We will never ask for your password, PIN, or verification code. Stay Safe Online →

HomeTerms & Conditions

Terms & Conditions

Last Updated: June 2026

Welcome to Imperial Trust Group. By accessing our website or using any of our banking products and services, you agree to comply with these Terms & Conditions. Please read them carefully before using our website or opening an account.


1. Acceptance of Terms

By accessing this website or registering for any service offered by Imperial Trust Group, you confirm that you have read, understood, and agreed to these Terms & Conditions together with our Privacy Policy, AML/KYC Policy, Cookie Policy, and Risk Disclosure.

If you do not agree with these terms, you should discontinue use of our services immediately.


2. Eligibility

To use our banking services you must:

  • Be at least 18 years old (or legal age in your jurisdiction)
  • Provide accurate registration information
  • Successfully complete identity verification (KYC)
  • Comply with all applicable laws and regulations

Imperial Trust Group reserves the right to refuse or terminate applications that do not meet our compliance requirements.


3. Account Registration

Customers are responsible for:

  • Maintaining accurate personal information
  • Keeping login credentials confidential
  • Reporting unauthorized account access immediately
  • Updating information whenever changes occur

Providing false or misleading information may result in account suspension or closure.


4. Banking Services

Our services may include:

  • Personal Banking
  • Business Banking
  • Savings Accounts
  • Current Accounts
  • International Transfers
  • Wealth Management
  • Treasury Services
  • Debit Cards
  • Online Banking
  • Mobile Banking

Service availability may vary depending on jurisdiction and regulatory requirements.


5. Security

Customers are responsible for protecting:

  • Passwords
  • PINs
  • Authentication devices
  • One-Time Passwords (OTP)

Imperial Trust Group will never request passwords or verification codes via email, phone, or SMS.


6. Fees

Certain banking products may be subject to:

  • Monthly maintenance fees
  • International transfer fees
  • Currency conversion fees
  • Card replacement fees
  • Other service charges

Applicable fees are disclosed before services are provided.


7. Prohibited Activities

Customers may not use our services for:

  • Money laundering
  • Terrorist financing
  • Fraud
  • Identity theft
  • Sanctions evasion
  • Illegal gambling
  • Cryptocurrency fraud
  • Any unlawful activities

Accounts suspected of illegal activity may be frozen pending investigation.


8. Intellectual Property

All website content including logos, graphics, software, and trademarks remain the property of Imperial Trust Group.


9. Limitation of Liability

Imperial Trust Group shall not be liable for losses resulting from:

  • Internet interruptions
  • Third-party service failures
  • Unauthorized access caused by customer negligence
  • Force majeure events
  • Government restrictions

10. Changes

We reserve the right to modify these Terms at any time. Updated versions will be published on this website.


11. Governing Law

These Terms shall be governed by the applicable laws and regulations governing Imperial Trust Group’s operations.


Contact

Questions regarding these Terms may be directed to our Compliance Department through our Contact page.