Last Updated: June 2026
At Imperial Trust Group, we believe banking should be accessible to everyone. We are committed to providing an inclusive digital experience for all customers, including individuals with disabilities.
Our Commitment
We continuously work to improve the accessibility of our website and digital banking services by following internationally recognized accessibility standards and best practices.
Our objective is to ensure every customer can access banking services independently and securely.
Accessibility Features
Our website includes features designed to improve usability, including:
- Keyboard navigation support
- Clear page structure and headings
- Responsive design for desktop, tablet, and mobile devices
- Readable fonts and sufficient color contrast
- Alternative text for meaningful images
- Accessible online forms
- Consistent navigation throughout the website
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our website and make improvements to enhance usability and compatibility with assistive technologies.
Third-Party Services
Some services provided through third-party platforms may have their own accessibility features and limitations. We encourage users to contact us if assistance is required.
Need Assistance?
If you experience difficulty accessing any part of our website or require assistance using our banking services, please contact our Customer Support team.
We are committed to providing alternative methods of accessing information whenever possible.