Imperial Trust Group is committed to protecting your personal information and ensuring that your data is processed responsibly, securely, and transparently.
Information We Collect
We may collect:
- Personal identification information
- Contact details
- Financial information
- Identity verification documents
- Transaction history
- Device information
- Login activity
Why We Process Your Information
Your information helps us:
- Open and manage accounts
- Verify your identity
- Prevent fraud
- Comply with AML/KYC regulations
- Process transactions
- Improve customer experience
- Communicate with you
Legal Basis
We process personal data where necessary to:
- Fulfil contractual obligations
- Comply with legal requirements
- Protect legitimate interests
- Obtain your consent where required
Data Security
Your information is protected using:
- Encryption
- Secure servers
- Multi-factor authentication
- Access controls
- Continuous monitoring
Only authorized personnel have access to customer information.
Data Sharing
We do not sell customer information.
Information may only be shared with:
- Regulatory authorities
- Banking partners
- Payment networks
- Identity verification providers
- Fraud prevention agencies
- Service providers acting on our behalf
where legally required or necessary to provide our services.
Data Retention
Personal information is retained only for as long as required by applicable laws and regulatory obligations.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion (where legally permitted)
- Restrict processing
- Object to processing
- Request data portability
International Transfers
Where information is transferred internationally, appropriate safeguards are implemented to protect your personal data.
Contact
Questions regarding data protection may be directed to our Privacy or Compliance Team through our Contact page.